in this issue
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ACVS unveils
Summer Tourism Pilot Programs |
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Arlington Tourism Department Brings Services Directly to Tourists |
This summer, the Arlington Convention and Visitors Service (ACVS) is taking visitor services directly to the streets of Crystal City and Rosslyn, home to nearly 80 percent of the County’s hotel rooms. Starting the last week of May, ACVS will begin testing two different but equally innovative concepts for proactively providing visitors with information on Arlington restaurants, stores, attractions, entertainment and more.
Visitors to Crystal City will be greeted by student interns whizzing around on Segway personal transporters. Wearing brightly colored uniforms sporting the international “i” information symbol, the interns will scout the areas around the Crystal City Metro stop, Crystal Drive, 23rd Street, and Eads Street during peak pedestrian traffic hours from 2 to 8 p.m., Monday through Saturday. Using an “on-board” tablet computer and wireless phone, the interns will assist neighborhood visitors with restaurant recommendations and reservations, directions to nearby stores and attractions, and information about hotels, evening entertainment, transportation and more. They’ll also hand out Arlington visitors guides and maps.
Guests visiting Rosslyn will be able to easily look up information on Arlington dining, shopping and attractions using a touch-screen kiosk near the new Waterview hotel/office/condo development. Situated at the corner of N. Lynn St. and N. 19th (at the soon-to-open public elevator accessing the esplanade overlooking the Potomac) this all-weather kiosk will also print walking directions plus coupons from participating Arlington retailers. The brightly colored kiosk is expected to attract many passers-by walking between Rosslyn hotels and businesses and nearby Key Bridge and Georgetown.
ACVS will review results of the visitor services pilot projects after Labor Day, a process that will inform longer-term planning for decentralized visitor services designed to touch each of Arlington’s Metro-centered urban villages.
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